Terms of Service

1. Introduction
1.1 These terms and conditions shall govern your use of Canopact’s website (“website”) and Slack App (“services” or "App").
1.2 By using our website and/ or services, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website or services.
1.3 If you register with our website, submit any material to our website or use any of our services, we will ask that you review these terms and conditions prior to use.
1.4 You must be at least 16 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 16 years of age.
1.5 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy & Security Policy.
‍
2. Credit
2.1 This document was created using a template from SEQ Legal.
‍
3. Copyright notice
3.1 Subject to the express provisions of these terms and conditions:(a) we own and control all the copyright and other intellectual property rights in our website and the material on our website; and(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
‍
4. Licence to use website
4.1 You may: (a) view pages from our website in a web browser; (b) download pages from our website for caching in a web browser; (c) print pages from our website; (d) stream audio and video files from our website; and (e) use our website by means of a web browser and use our services by means of a web browser or a Slack app, subject to the other provisions of these terms and conditions.
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
4.3 You may only use our website for business purposes, and you must not use our website for personal or any other purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
4.5 Unless you own or control the relevant rights in the material, you must not: (a) republish material from our website (including republication on another website); (b) sell, rent or sub-license material from our website; (c) show any material from our website in public;(d) exploit material from our website for a commercial purpose; or (e) redistribute material from our website.
4.6 Notwithstanding Section 4.5, you may redistribute Canopact’s email newsletters in print and electronic form to any person.
4.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
‍
5. Acceptable use
5.1 You must not: (a) use our website or services in any way or take any action that causes, or may cause, damage to the website/ services or impairment of the performance, availability or accessibility of the website; (b) use our website or services in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; (c) use our website or services to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website or services without our express written consent; (e) access or otherwise interact with our website or services using any robot, spider or other automated means, except for the purpose of search engine indexing; (f) use data collected from our website or services for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
5.2 You must not use data collected from our website or services to contact individuals, companies or other persons or entities (other than to contact Canopact).
5.3 You must ensure that all the information you supply to us through our website/ services, or in relation to our website/ services, is true, accurate, current, complete and non-misleading.
‍
6. Registration
6.1 To start using Canopact under this Section 6, you must sign up on behalf of your company and using your company email address.
6.2 You install Canopact’s Slack App by authenticating using OAuth.
6.3 You must not allow any other person to use your Slack account to access Canopact’s services.
6.4 You must notify us in writing immediately if you become aware of any unauthorised use of Canopact’s services.
6.5 You must not use any other person's account to access the services.
‍
7. Cancellation and suspension of account
‍7.1 We may: (a) suspend your account; (b) cancel your account; and/or (c) edit your account details, at any time in our sole discretion.
7.2 You may request to cancel your account by emailing info@canopact.com or by selecting the ‘About’ tab in the App, clicking ‘Configuration’ and then selecting ‘Remove App’.
‍
8. Limited warranties
‍8.1 We do not warrant or represent: (a) the completeness or accuracy of the information published on our website; (b) that the material on the website is up to date; or (c) that the website or any service on the website will remain available.
8.2 We reserve the right to discontinue or alter any or all of our website or services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; save for refunding any customers on a pro-rata basis who have paid in advance for services, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website or services, or if we stop publishing the website.
8.3 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms of service, our website and the use of our website.

9. Limitations and exclusions of liability
9.1 Nothing in these terms of service will: (a) limit or exclude any liability for death or personal injury resulting from negligence; (b) limit or exclude any liability for fraud or fraudulent misrepresentation;(c) limit any liabilities in any way that is not permitted under applicable law; or(d) exclude any liabilities that may not be excluded under applicable law.
9.2 The limitations and exclusions of liability set out in this Section 9 and elsewhere in these terms and conditions:(a) are subject to Section 9.1; and(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
9.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
9.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
9.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
9.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
9.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
9.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or services (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

10. Slack Relationship
10.1 Canopact and Slack Technologies Inc, the provider of the Slack communication service, (“Slack”) are different entities. There is no relationship between Canopact and Slack, other than Canopact being a licensee and user of the Slack API for the purpose of providing the services. Slack is not responsible for Canopact’s services and will not provide support for these services.
10.2 The Agreement does not apply to your use of the Slack services. Such use is governed by the Slack Terms of Service available on the Slack website.
‍
11. Billing and Free Trials
11.1 You will be required provide accurate information regarding your credit card or other payment instrument. You agree to our third-party service provider (Stripe), storing and using your payment card information for the purpose of processing the payment. Please note that you should read Stripe’s terms and conditions and privacy policy before making any payment.
11.2 By providing your payment instrument details, you authorise Canopact or companies who work on our behalf, such as payment processors, to bill your payment instrument in advance for the relevant subscription fee on the sign up date (the “Initial Billing Date”) and each monthly anniversary of the Initial Billing Date (the “Subsequent Billing Date(s)”). The Initial Billing Date and any Subsequent Billing Dates are together referred to herein as the “Billing Date(s)”. The relevant subscription fees:
a) shall be payable in US dollars, UK Pound Sterling or Euro;
b) are, subject to Section 8.2, non-refundable; and
c) are exclusive of any applicable sales tax, which shall be added to the bill at the appropriate rate.
11.3 If, for any reason, we are unable to bill your payment instrument or process the payment of the relevant subscription fee within thirty (30) days of the Billing Date, and without prejudice to any of our other rights and remedies we may, without liability to you, disable your Account and access to all or part of the Services and we shall be under no obligation to provide any or all of our Services. If you dispute any charges, you must let us know within twenty (20) days after the Billing Date.
11.4 We reserve the right to change our subscription prices in the future. Price changes for existing subscriptions will take effect at the start of the next subscription period following the date of the price change. If we do change prices, we will provide you with at least one month’s notice of the change on the Website and in an email to you. Your continued use of our Services after the price change becomes effective and constitutes your agreement to pay the new price.
11.5 Your subscription will automatically renew at the end of every month after the Billing Date unless you cancel your subscription in accordance with Section 7.2.
11.6 Canopact may offer free trials for a specified period without payment (“Trial”). Canopact reserves the right, in our absolute discretion, to determine your eligibility for a Trial, and to withdraw or to modify a Trial at any time without prior notice and with no liability.
‍
12. Breaches of these terms and conditions
12.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:(a) send you one or more formal warnings; (b) temporarily suspend your access to our website and/ or services; (c) permanently prohibit you from accessing our website and/or services; (d) commence legal action against you, whether for breach of contract or otherwise; and/or (e) suspend or delete your account on our website and/or services.
12.2 Where we suspend or prohibit or block your access to our website or services, you must not take any action to circumvent such suspension or prohibition or blocking (including, without limitation, creating and/or using a different account).
‍
13. Variation
13.1 We may revise these terms and conditions from time to time.
13.2 We will give you written notice of any material revisions of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.
13.3 If you have given your express agreement to these terms and conditions, we may ask for your express agreement to any material revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we may disable or delete your account, and you must stop using the website.
‍
14. Assignment
14.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
14.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. Notwithstanding the foregoing, You may assign these terms and conditions in their entirety, without our consent, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of your assets.
‍
15. Severability
15.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
15.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
‍
16. Third party rights
16.1 A contract under these terms and conditions is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party.
16.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
‍
17. Entire agreement
17.1 These Terms of Service, together with our Privacy & Security Policy, shall constitute the entire agreement between you and us in relation to your use of our website/ services and shall supersede all previous agreements between you and us in relation to your use of our website.
‍
18. Law and jurisdiction
18.1 These terms of service shall be governed by and construed in accordance with English law.
18.2 Any disputes relating to these terms of service shall be subject to the exclusive jurisdiction of the courts of England.
‍
19. Our details
19.1 This website is owned and operated by Canopy Impact Limited T/A Canopact.
19.2 We are registered in England and Wales under registration number 12660375.
19.3 You can contact us by email, at info@canopact.com.

Last updated: April 2023
‍