Now, we can enable our executives to contribute by preparing messages in advance and sending it on their behalf, making it frictionless for them to engage on Slack.

Douglas Meyer
Internal Communications Lead
Our blog

Latest blog posts

Ideas, strategies, and tools for better internal communications on Slack.

How to Supercharge Your Internal Comms on Slack with Canopact

Discover how Canopact transforms Slack into a powerful internal comms channel with interactive posts, alias workflows, and analytics—purpose built for modern teams.
Amani Sheikh
May 27, 2025
2
 min read

The Art of Posting on Behalf of Executives in Slack

Effective internal communication is vital to organizational success. Here’s a guide on when and how to post in Slack on behalf of a colleague, such as an executive.
Conor Ludden
June 28, 2024
3
 min read
Support

Frequently asked questions

Everything you need to know about the product, billing and onboarding.
Is there a free trial available?
Yes — you can try Canopact free for 14 days. We’ll help you get set up so you can start seeing value right away.
What is your cancellation policy?
We keep it simple. You can cancel your plan anytime — your subscription will run until the end of your current billing cycle, and it won’t renew. Please note, we don’t provide partial refunds for unused time.
Can other info be added to an invoice?
Yes. We can provide customised invoices tailored to your organisation’s requirements. Just let us know what details you need included, and we will make sure your invoices meet your standards.
How does billing work?
Billing is per Slack workspace, not per user. If you’re part of Slack Enterprise Grid and would like to use Canopact in multiple workspaces, get in touch — we can provide tailored pricing and discounts.
Is Canopact GDPR compliant?
Yes. Canopact is fully compliant with UK GDPR.

You can also request access to, or deletion of, your company data at any time — simply contact us and we’ll process your request promptly in line with GDPR requirements.
What security measures do you follow?
We take security seriously and follow best-practice principles:

Secure Data Storage
: All data at rest is encrypted using AES-256, the most secure AES standard. Render is our hosting provider, with servers located in Germany.

Secure Data Transfer: All communications use TLS v1.2+ (rated Grade A in SSL Labs Report, as recommended by Slack).

Data Minimisation: We only request the minimum data needed to provide functionality. Importantly, Canopact never uses message-reading OAuth scopes.

Slack SSO: Authentication is entirely handled by Slack OAuth. No separate passwords are stored or required.

You can view our exact Slack scopes and detailed security information here.
Do you support enterprise requirements?
Absolutely. We understand every organisation has unique needs. A dedicated Customer Success Manager will support you with vendor management, compliance reviews, and onboarding so you can roll out Canopact smoothly across your teams.
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